Call patching is when our live operators answer your calls, put the caller on hold and try to reach you to speak to them. If you are able to take the call, we will patch the call through to you. You are now connected to your call, just as if you answered it yourself. The only thing that you pay for ,is the time that it takes my operator to connect the call. After the call is connected, my operator drops off, and you no longer pay for the call, no matter how long the call lasts, this includes any long distance patch.